Lessons Learned

I have been with Kryptonite for almost 15 years, working in Customer Service. One of the unfortunate occurrences that Customer Service has to deal with is Bike Theft. Any type of theft is indeed a personal violation, and unfortunately it became all too personal to me last week.

I arrived home from work to find that my house had been broken into. Some small electronics were stolen. Ah, but let me talk about the jewelry….. My mother’s ring, which she inherited from my father’s mother….gone. That was the deepest cut of all. Also many other pieces of jewelry, jewelry received from my husband throughout our many years of marriage. My husband and daughter also lost jewelry. And no pictures and no receipts for that jewelry.

Other “things” were stolen; tote bags, a bike messenger bag, some antique sterling silver knick knacks that were also passed down from my parents. No receipts, no pictures…..no proof of ownership.

There is so much to be grateful for; no one was hurt, my “watch cats”, though ineffective, hid well and are safe.

My sense of security is gone. Thinking of my house as a safe haven….gone.

My advice to all: If you have any “thing” that is important to you or would be expensive to replace, take pictures of the items and the receipts. Keep them in a safe deposit box.

Security is my business. And I have to tell myself what I have told many before. We do the best we can to deter the thievery, but if someone wants something bad enough, they’re gonna get it!

Hmmm, I wonder how the watch cats would feel about a nice, big dog.

R.